Even before the Covid pandemic, research indicated that over half of employees were languishing. They were not sick, but they were not well, and they needed help. If your employees are not thriving, neither will your company. Mistakes are bound to happen when employees are unmotivated, lethargic, or stressed out.

In today’s competitive workplace, it’s increasingly common for employers to help employees deal with problems beyond the office environment. The packaging of these tools for you to support the well-being of your workers is called employee assistance plans (EAPs). PT Business Solutions offers EAPs within our portfolio of business solutions and benefits programs.

What is an EAP?

The purpose of EAPs is to address personal issues before they interfere with work performance. An employer-sponsored EAP is a work-based intervention program designed to identify and assist employees in resolving personal problems that may adversely affect their performance at work, such as marital, financial, addiction, legal, eldercare problems, and more.

Why are EAPs important?

The business community has learned that employee well-being goes beyond deep breathing exercises and meditating. All of us, including our employees, need to learn and practice resilience, and EAPs can help build resiliency skills. What is resilience? It’s the ability to handle challenges and changes, adapt to problems, and turn difficult experiences into opportunities for improvement.

Resiliency helps employees with their mental health and management of day-to-day stress in the workplace.

How to establish an EAP?

PT Business Solutions is here to guide you through setting up and rolling out your EAP. Our first step with you in launching an EAP is to identify what your employees need. Employees today have high expectations for support to meet their specific needs and preferences. Employees expect the same level of personalization, ease of use, and experience that they get as consumers. A “one-size-fits-all” approach is unlikely to deliver a well, engaged, happy workforce. Every organization and its employees are unique. We help you determine what’s working and what’s not so that you can support employees effectively. We vet the best vendors, and our team is personally available to answer your employee’s questions about using the program and refer them to the right contacts in your EAP program.

Excellence and Engagement with EAP

PT Business Solutions stays engaged with your company and employees every day. We work with you to determine which EAP referrals are helping employees and adjust the program as needed. We can measure the effectiveness by helping you to set KPIs and track progress. We do this with you through metrics or frequent check-ins with employees through surveys.

The right EAP can be a cost-effective way to add value and improve employee retention. EAPs provide more comprehensive support for wellness when you offer them alongside a health insurance plan. Employees with resources to manage stressors, personal problems, and work-related issues are happier and more productive.

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